Privacy Policy

A. Location Lou-Pro Inc. Privacy Policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://louproentrepot.ca/ (the “Site”) or make a purchase on it. PERSONAL INFORMATION COLLECTED When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” We collect Device Information using the following technologies: COOKIES Here is a list of cookies that we use. We've listed them here so you can choose whether or not to allow them. `_session_id`, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.). `_shopify_visit`, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits. `_shopify_uniq`, no data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer. `cart`, a unique identifier, persists for 2 weeks, stores information about your shopping cart. `_secure_session_id`, a unique session identifier. `storefront_digest`, a unique identifier, undefined if the store has a password; it's used to determine if the current visitor has access. - "Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time). - "Web beacons," "tags," and "pixels" are electronic files that record information about how you browse the Site. [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]] In addition, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including your credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]], email address, and phone number. This automatically collected information is referred to as "Order Information." [[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]] When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information. HOW DO WE USE YOUR PERSONAL INFORMATION? Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for your order to be shipped, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; assess potential fraud or risk; and, when in line with the preferences you have communicated to us, provide you with information or advertising relating to our products or services. [[INSERT OTHER USES OF ORDER INFORMATION]] We use the Device Information (specifically your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns). [[INSERT OTHER USES OF DEVICE INFORMATION, PARTICULARLY FOR ADVERTISING AND RETARGETING]] SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, it may that we also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights. [[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE RE-SELLING OR TARGETED ADVERTISING]] BEHAVIORAL ADVERTISING As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work. You can opt out of targeted advertising here: [[INCLUDE OPT-OUT LINKS FOR SERVICES USED. SOME COMMON LINKS: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees ]] In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at the following address: https://optout.aboutads.info/?c=3&lang=fr. DO NOT TRACK Please note that we do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser. [[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR STORE HAS CUSTOMERS IN EUROPE]] YOUR RIGHTS If you are a European resident, you have the right to access the personal information we hold about you and you can request that that they be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below. Furthermore, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION When you place an order through the Site, we retain your order information in our records unless and until you ask us to delete it. [[INSERT THE FOLLOWING PARAGRAPH IF A MINIMUM AGE REQUIREMENT APPLIES]] MINORS The Site is not intended for individuals under [[INSERT AGE]]. CHANGES We may amend this Privacy Policy from time to time in order to to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. CONTACT US To learn more about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at jonathanbigras.loupro@gmail.com, or by mail at the following address: 80 Boulevard Saint-Raymond, Gatineau, QC, J8Y 1S5, Canada